A Better Answer

A Better Answer is a Plano, Texas-based call center and answering service provider, serving businesses across the United States for over 45 years. We specialize in delivering 24/7 bilingual (English/Spanish) telephone answering, web call handling, and order entry solutions, alongside virtual assistant services and escalated dispatch. Founded in 1971 and proudly 100% female-owned and operated – a Certified Minority Owned Business – A Better Answer has earned a reputation for exceptional customer service and industry recognition, including the Association of TeleServices International’s (ATSI) Award of Excellence for 14 consecutive years and the Dallas Business Journal’s Women in Business Award.

Our core mission is to provide businesses with reliable and professional customer support, allowing them to focus on growth and innovation. We achieve this through a combination of experienced call handling professionals, cutting-edge technology, and a commitment to personalized service.

What sets A Better Answer apart is our dedication to building strong client relationships and tailoring our services to meet specific needs. From medical practices and law firms to retail businesses and startups, we offer flexible solutions designed to enhance customer experience and drive business success. We are your Call Handling Heroes!