AB Universal Messaging Center

AB Universal Messaging Center is a 65-year-old, US-based business phone answering service provider located in Neptune, NJ, St. Petersburg, FL, Corsicana, TX, and Florence, AL. We offer 24/7 live operator answering, overflow services, bilingual services, voicemail services, and remote receptionist support to small businesses and organizations. Our mission is to provide exceptional customer service and simplify communication processes, allowing businesses to focus on growth. We integrate seamlessly with existing systems, including calendars and CRMs, to enhance efficiency and improve customer experiences. AB Universal Messaging is known for its welcoming, competent, and supportive approach, ensuring a positive first impression for every caller. We pride ourselves on our long-standing reputation and commitment to delivering reliable and professional phone support around the clock.

We specialize in handling a wide range of communication needs, from answering general inquiries and taking orders to providing technical support and scheduling appointments. Our experienced agents are trained to handle diverse customer interactions with professionalism and empathy. We offer customized solutions tailored to each client’s specific requirements, ensuring a seamless integration with their existing operations.

AB Universal Messaging has served thousands of clients across various industries, including healthcare, retail, and professional services. We are a proud member of several industry associations, demonstrating our commitment to quality and best practices. Let us handle your calls and free up your team to focus on what matters most – growing your business.

We offer month-to-month agreements and personalized account design. Contact us today to learn more about how we can help your business thrive.