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excap

Amsterdam, The Netherlands · Sales and Marketing

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Data quality

Complete · Accuracy

#Mystery shopping

#Customer Journey

#Mystery guest onderzoek

#Mystery calling

#Mystery e-mailing

#Bereikbaarheidsonderzoek

#Mystery tweets

#Klanttevredenheidsonderzoek

#Closed-loop feedback

#ExperienceCapture

excap is a Sales and Marketing company based in Amsterdam, The Netherlands, founded in 2004, with 20-30 employees. excap's profile is verified on Enterprise League.

Overview

Excap (formally known as Store Support) has been market leader in mystery shopping and customer journey research in the Benelux for 15 years. We are a research and consultancy agency focused on optimizing customer and employee experiences.
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Contact Details

info@excap.nl

Amsterdam, The Netherlands

Founded

2004

Employees

20-30

Categories

Market Research

Keywords

#Mystery shopping

#Customer Journey

#Mystery guest onderzoek

#Mystery calling

#Mystery e-mailing

#Bereikbaarheidsonderzoek

#Mystery tweets

#Klanttevredenheidsonderzoek

#Closed-loop feedback

#ExperienceCapture

Awards

• 2026 OpenSee all

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