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GMS CONNECT

Ft. Lauderdale, United States (US) · Health and Medical

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GMS CONNECT is a Health and Medical company based in Ft. Lauderdale, United States (US), founded in 1992, with 200-500 employees. GMS CONNECT's profile is verified on Enterprise League.

Overview

GMS Connect is a leading call center services provider based in Fort Lauderdale, Florida, specializing in supporting health care organizations across the United States. Since 1992, we’ve been dedicated to delivering exceptional member experience solutions, including Inbound Customer Care, Claims Status, Member Services, and more.

We primarily serve Health Plans and Associations, addressing critical needs such as HEDIS Gap Closure, Annual Health Assessments, and Member Outreach. Our team of experienced agents, fluent in both English and Spanish, provides comprehensive support for Medicare, Medicaid, ACA, and commercial lines of business.

What distinguishes GMS Connect is our proven track record of success, having reached over 1,000,000 Medicare members and 650,000 Medicaid members, and delivering over 500,000 COVID-19 test results. We are committed to driving improvements in HEDIS scores, increasing engagement rates, and enhancing patient satisfaction.Health Plan Services, Member Experience Solutions, Call Center Services
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Contact Details

+1877.833.1998
info@gmsconnect.com

Ft. Lauderdale, United States (US), Fort Lauderdale Executive Airport

+1

Founded

1992

Company Type

Private Limited Company

Employees

200-500

Categories

Hospital
Medical Equipment and Services
Healthcare

Keywords

#customer service

#appointment setting

#member renewal

#member acquisition

#surveys/hedis stars support

#wellness and health care

#member engagement

#redetermination

#heids gap closure

#annual health assessments

Awards

• 2026 OpenSee all

Services

Default Product Image
Member Outreach
Healthcare

Targeted member outreach programs designed to improve engagement, drive enrollment, and support member retention.

N/A

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