Vicidial Group
St Petersburg, United States (US) · Electronics
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Last verified
May 2026
Overview
Vicidial Group is a leading provider of open-source contact center solutions, headquartered in St Petersburg, Florida. We empower businesses worldwide – from banks in Japan to social clubs in the United States – to enhance customer engagement and streamline communication.
Our core offering, the VICIdial Open-Source Contact Center solution, is trusted by over 14,000 organizations across more than 100 countries. We provide a robust platform for managing inbound and outbound calls, email, and website chat, enabling efficient agent workflows and personalized customer experiences.
What sets Vicidial apart is our commitment to flexibility and customization. We offer both self-hosted and dedicated hosting options, ensuring our clients have complete control over their contact center infrastructure. With award-winning technology and a global community of users, Vicidial is the most popular open-source contact center solution in the world.
Our core offering, the VICIdial Open-Source Contact Center solution, is trusted by over 14,000 organizations across more than 100 countries. We provide a robust platform for managing inbound and outbound calls, email, and website chat, enabling efficient agent workflows and personalized customer experiences.
What sets Vicidial apart is our commitment to flexibility and customization. We offer both self-hosted and dedicated hosting options, ensuring our clients have complete control over their contact center infrastructure. With award-winning technology and a global community of users, Vicidial is the most popular open-source contact center solution in the world.
Contact Details
+18633939330
info@vicidial.com
St Petersburg, United States (US), 9887 4th St. N. #200
Founded
2007
Company Type
Private Limited Company
Employees
30-50
Keywords
#call center
#contact center
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